On completion of this course you will gain a better understanding of educational organisations and have a more complete understanding of how conflict and stress is an ever present force in any organisation. Furthermore, the course demonstrates how conflict and stress can be appropriately managed and re-imagined for the benefit of the individual and the school community. Along the journey you will assess your conflict management style and appreciate the role of mediation and negotiation in managing conflict in your school. You will examine and analyse the causes and effect of stress on you and your school, and describe how to support yourself and others in the school community to deal with stress.